AETNA
REPRESENTING ALL HEALTH STORIES:
CONCEPT AND CREATIVE DIRECTOR
As Aetna’s brand refresh kicked off, a reimagination of Aetna’s visual identity was crucial. Our starting point was new brand photography—a unique visual asset library that would be exclusively Aetna’s and distinctly on-brand. We needed to elevate our image and differentiate our communications for our target audiences.
The mission was to capture new photography that not only embodied the refreshed brand but also laddered into the greater Healthier happens together® platform. To do this, we turned the spotlight on real people—from diverse backgrounds, cultures, and health stories—to tell an authentic story about the people behind the healthcare plan.
We captured believable and true moments through stylized photojournalistic realism to distinguish the Aetna brand from their stock-photography-driven competitors, bringing vibrant colors, relatable environments, and real emotions to the forefront.
I selected Gleeson Paulino, known mostly for high fashion and art photography, to join me with 32 cast members to shoot for five days in Tampa, FL, where we had a grueling 108 setups across ten locations. 15,000 photographs were captured.
BREAKING THROUGH
“THE WALL OF SAME“
It has to be said. Stock photos are awful and boring. These photos’ lightened skin tones and neutralized color palettes are designed to fit into any brand, design, or color scheme by being as generic as possible in aesthetic, story, and representation. After a thorough competitor analysis, my team developed the collage to the left. The client was asked from which competitor they thought we collected these samples. After they explained their guess, we let them know that this was actually ten different brands—all using sterile stock that looks like it was taken at the same time.
THE NEW AETNA
BRAND PHOTO LIBRARY
PIONEERING UNSUNG
HEALTH STORIES
I strongly advocated for the people we were photographing and their authentic health stories, putting Aetna as leaders in an industry that shies away from difficult or different subject matter. I wanted to ensure that any individual could identify with the Aetna brand and the unique benefits it offers that can fit anyone’s distinct health journey.